FAQs
We’re here to make your experience as smooth as possible. Whether you’re wondering how our service works or looking for specific details, our FAQs cover everything you need to know about Tasktide’s Virtual Assistant services.
What is a Virtual Assistant (VA)? A Virtual Assistant is a remote professional who provides a range of business support services, from administrative tasks to client management, without the need for physical office space.
How does TaskTide select and train Virtual Assistants? Tasktide handpicks its Virtual Assistants based on experience, skills, and the ability to meet clients’ unique needs. Each VA undergoes a rigorous vetting and training process to ensure top-quality service.
Can I choose my own Virtual Assistant? Yes, Tasktide works with you to match a VA who best suits your business needs. You’ll have the opportunity to review candidates and select the one you feel is the best fit.
What services can a Virtual Assistant provide? Our VAs can assist with tasks like appointment scheduling, invoicing, client follow-ups, social media management, email management, and more. We tailor services to your business’s specific needs.
What is the cost for Tasktide’s virtual assistant services? Tasktide charges £680 per month for full-time assistants and £400 per month for part-time assistants.
Are there any hidden fees with Tasktide’s services? No, Tasktide’s pricing is transparent, and all fees are clearly stated during the subscription process.
What payment methods does Tasktide accept? Tasktide accepts credit and debit cards, and payments are processed in advance at the start of the service period.
What happens if I’m dissatisfied with the service? Tasktide offers refunds if a client’s assistant underperforms consistently* (Very unlikely)
How do I communicate with my virtual assistant? Communication is primarily through email, phone, or WhatsApp. Tasktide ensures VAs are easily reachable via these platforms.
How quickly will my virtual assistant respond to tasks? Tasktide guarantees a response within 5 minutes. In case of any disruptions, another assistant will step in or you’ll receive a refund for the day*
Can I assign multiple tasks at once? Yes, you can assign multiple tasks, and your assistant will prioritize them according to your instructions.
What kind of tasks can I assign to my virtual assistant? Tasktide VAs handle a wide range of tasks, including administrative work, research, scheduling, customer support, and more business-related tasks.
How does Tasktide select its virtual assistants? Tasktide carefully screens, interviews, and tests all virtual assistants to ensure they have the skills required for business-related tasks, including administrative and communication skills.
Is there a training program for virtual assistants before they start?Yes, all Tasktide virtual assistants undergo a 1 month training program, including specialized tool training, assessments, and skill development.
How quickly can I get started with a virtual assistant?Once you’ve signed up, Tasktide can match you with a virtual assistant within a few days, after assessing your specific business needs.
Can I request a change of virtual assistant? Yes, if you feel that your assigned virtual assistant isn’t the right fit, Tasktide allows you to request a replacement at no additional cost.
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